Privacy Policy

Last Updated: May 15, 2023

OxyDial, Inc (“we,” “us,” “ours” or OxyDial”) respects your privacy. This privacy policy (“Privacy Policy”) explains how we collect, process, store and share personal information in connection with our OxyDial website located at, our software services (“SaaS Services”), and the operation of our company. If you are an individual, this Privacy Policy also provides you with important information about your personal information rights with respect to personal information that we control and how to exercise them.

By providing personal information to us, you acknowledge that you accept our privacy practices and policies outlined below, and you consent that we may collect, process, store and share personal information as described in this Privacy Policy.

1. Notice at Collection of Personal Information

Definition of Personal Information

We collect, process, store and share information that identifies, relates to or could reasonably be linked, directly or indirectly, with a particular individual or household (“personal information”). Personal information does not include information publicly available from government records, or which is not personal, like anonymous, deidentified or aggregated data (even if it originally comes from personal information).

Categories of Personal Information We Collect

Depending on your relationship with us, we may collect, process and store, and share with third parties, the following categories of personal information:

  • Contact information, such as full name, home or work address, email address and phone number
  • Professional or employment-related information, such as your job title, employer information and work history
  • Financial information, including bank account, wire transfer and credit card information
  • Commercial information, such as the billing details we use to bill you for our services, your billing and payment history, products or services you purchased, obtained or considered, or other of your purchasing histories or tendencies
  • Internet and device identifiers, activity and analytics, such as information we automatically collect through cookies and similar technologies used on our website and in our SaaS Services, including user activity, a user’s browser, operating system and device information and IP address
  • Approximate geolocation when you are using our website or SaaS Services
  • Preference information, including preferences related to marketing, privacy, communications and participation in our events
  • Inferences drawn from any of the personal information listed in this section; for example, to create a profile of an individual’s preferences and characteristics
  • Other information you choose to provide to us

Our Business Purposes for Collecting and Sharing Personal Information

We collect, process, store and/or share all of the categories of personal information identified above (unless a limited subset of categories is indicated) for our following business purposes, our legitimate interests and the legitimate interests of third parties to:

  • Provide and improve our services, including to provide the Saas Services to our enterprise clients (“Enterprise Clients”) and other users; to interact with users of our Saas Services and other services; improve or customize our SaaS Services and other services; develop new services or products; analyze and monitor usage, trends or other activities related to our services; respond to requests and inquiries from, or otherwise communicate with, Enterprise Clients, users and third parties
  • Support our business operations, for example, we process and share personal information to bill and collect payment for our services, prepare and file tax forms and other documents, detect and prevent fraud and administer and protect our systems and website; and we process, store or share personal information in connection with our use of hosting, technology and communication providers and other vendors that support our business operations
  • Market our services, for example, we use limited categories of personal information (contact information, professional information, internet and device information, preference information and inferences) to send you marketing communications or to invite or host you at our offices or events
  • Improve our website user experience, for example, we use limited categories of personal information (contact information, professional information, internet and device information, preference information and inferences) in order to troubleshoot, test, conduct data analysis, update and otherwise improve our website
  • Deidentify personal information, including aggregating and anonymizing personal information so that it is no longer personal information
  • Meet legal and compliance requirements, including to perform audits, monitoring and reporting; support information security and anti-fraud operations; investigate and respond to disputes; exercise and defend legal claims; protect the rights, property or safety of Enterprise Clients, you, us or a third party; respond to legal process (including subpoenas) and governmental, court or law enforcement requests, investigations or orders; and comply with and enforce applicable laws, regulations, policies, procedures and agreements
  • Evaluate or conduct business changes, including a merger, acquisition, sale, equity or debt financing, bankruptcy or other transaction in which a third party invests in or acquires control of our business or assets (in whole or in part)

We do not collect or process personal information for the purposes of automated decision-making or profiling (meaning the automatic processing of your personal information to identify your preferences and interests).

Under the laws of some jurisdictions, we must be able to describe the legal bases on which we rely to process personal information. We primarily rely on the legitimate interests, described above, to process personal information when not overridden by an individual’s data protection interests or fundamental rights and freedoms. Other legal bases for our processing of personal information include when the processing is necessary to perform a contract with you, we have a legal obligation to process the personal information or we have your consent to process the personal information.

Categories of Parties Whom We Share Your Personal Information

Third Parties

We share personal information with the following categories of third parties:

  • Our affiliates for purposes consistent with this Privacy Policy
  • Our vendors who provide us with services and products that help us provide services or operate our business, including hosting, technology and communication providers; cyber security and other security providers; mailing, marketing and event management providers; our attorneys, advisors, auditors and accountants; and our analytics providers
  • Parties you access, authorize or authenticate, including third parties you access through the services, such as identity verification service providers; information provided to such third parties are subject to such third parties’ privacy policies; please consult the applicable third party’s privacy policy for more information on how the third party uses your personal information
  • Parties for marketing purposes, we may share the following categories of personal information with third parties for our or their direct marketing purposes: contact information, professional or employment-related information (for example, job title and employer) and preference information
  • Parties for legal purposes, including governmental authorities, law enforcement, courts or other third parties in connection with any of the activities set forth in the bullet beginning with “Meet legal and compliance requirements” in the section above called, Our Business Purposes for Collecting and Sharing Personal Information
  • Parties for business changes, for example, personal information that we collect may be shared with or transferred to a third party if we consider or undergo a merger, acquisition, sale, equity or debt financing, bankruptcy or other transaction in which a third party invests in, finances or acquires control of our business or assets (in whole or in part)

Enterprise Clients

  • If you access the SaaS Services on behalf of an Enterprise Client, you authorize us to share your personal information with such Enterprise Client. We do not control how Enterprise Clients use, process, or disclose your personal information; please consult the applicable Enterprise Client’s privacy policy for more information on how the Enterprise Client uses your personal information

We Do Not Sell or Share Your Personal Information for Targeted Advertising

We do not sell personal information. For purposes of this Privacy Policy, “sell” means the disclosure of personal information to a third party in exchange for money or other valuable consideration.

We do not share personal information with third parties for cross-contextual behavioral advertising or targeted advertising.

Retention of Personal Information

We retain personal information for as long as we deem to be necessary or advisable for our business purposes described in the above section called, Our Business Purposes for Collecting and Sharing Personal Information (such as providing services to you or Enterprise Clients). This may include keeping your personal information after you have stopped using our services; for example, we may retain your personal information to market our services to you (unless you opt-out), comply with legal obligations or resolve disputes or collect fees owed.

2. Applicability of this Privacy Policy

This Privacy Policy covers how we treat personal information that we acquire from you, or in connection with our services provided to you, or in connection with our other business or interactions with you. This Privacy Policy applies to personal information we process on behalf of Enterprise Clients unless otherwise provided in our agreement with an Enterprise Client.

This Privacy Policy applies to you no matter where you are located in the world. This Privacy Policy is compatible with the California Consumer Privacy Act of 2018, the Colorado Privacy Act, the Connecticut Data Privacy Act, the General Data Protection Regulation (Regulation (EU) 2016/679), the UK General Data Protection Regulation (Regulation (EU) 2016/679 (including as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019), the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act, in each of the foregoing cases, as such law may be amended from time to time.

This Privacy Policy does not apply to information that we collect in connection with your employment or application for employment at OxyDial.

Sources of Personal Information

We collect personal information from the following categories of sources:

  • Directly from you, such as when you use our services or when you communicate or interact with us in any way, including mail, email, phone, chat, QR code or social media
  • Indirectly from you, for example, we collect cookie data and other information from your device, browser or activity on our website or in our SaaS Services
  • From third parties or public sources, for example, from our analytics providers and social media pages

Generally, you are not under a statutory or contractual obligation to provide personal information to us. However, if you do not provide the personal information required for us to provide certain services, verify your identity or process transactions, we may be unable to offer services or otherwise conduct business with you.

Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal information about you. We do not endorse or control these third-party websites and are not responsible for their privacy practices or any information on their websites. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Personal Information of Others You Share with Us

You may not disclose the personal information of another individual to us unless you have their prior written consent or are otherwise authorized under applicable law to share their information with us. To the extent that you provide another individual’s personal information to us or we collect another individual’s personal information on your behalf, you acknowledge and agree that you are responsible for compliance with all applicable laws concerning such personal information, including:

  • providing all applicable notices
  • receiving the proper authority or consent to allow us to collect, store, process and share such personal information
  • responding to data subject requests

Protected Health Information

We do not collect or process Protected Health Information (“PHI”) as that term is defined under the Health Insurance Portability and Accountability Act of 1996, as amended, and any and all rules and regulations promulgated from time to time thereunder (“HIPAA”). You are prohibited from providing or making PHI available to us, including uploading to, making available on, or transmitted PHI via our website or SaaS Services.

We may collect and process data that has been deidentified so that it no longer constitutes PHI. Anonymized or deidentified data is not personal information and deidentified PHI is not PHI, and restrictions on our use of personal information or PHI contained in this Privacy Policy or under HIPAA do not apply to such anonymized or deidentified data even if such data was created or derived from personal information or PHI.

Personal Information of Children

We do not collect any personal information directly from children under 16 years of age. As a parent or guardian, you may provide or make available personal information of your children to us, and, by doing so, you agree and consent to our collection and use of your children’s personal information.

If you are a child under the age of 16, please do not attempt to use our website or services or send us any personal information. If we learn we have collected personal information directly from a child under 16 years of age, we will delete that data as quickly as possible. If you believe that a child under 16 years of age may have provided personal information to us, please contact us at

To our knowledge, we do not sell, or share for cross-contextual behavioral advertising or targeted advertising purposes, the personal information of children under the age of 16.

3. Your Privacy Rights and Choices

Notice of Your Personal Information Rights

With respect to personal information that we control, subject to exemptions and limitations provided by applicable law, if you are an individual you have the right to:

  • Know or access – request that we disclose certain information to you about our collection and use of your personal information:
  • Whether or not we are processing your personal information
  • The categories of your personal information we have collected
  • The categories of sources for your personal information we have collected
  • Our business purposes for collecting or sharing that personal information
  • The categories of third parties with whom we shared your personal information, identifying the personal information categories that each category of recipient obtained and the purposes for sharing your personal information
  • The types of personal information we shared with third parties for third parties’ direct marketing purposes and the identities of such third parties
  • The specific pieces of personal information we collected about you and access to that personal information
  • Data portability – request a copy of the personal information you provided to us in a portable, and, if feasible, readily usable format to be transferred to you or a third party
  • Deletion – request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions under applicable privacy law
  • Correction – request that we correct inaccurate or complete incomplete personal information
  • Limit use of sensitive information – request that we limit the use or disclosure of your sensitive personal information to just those actions necessary to perform specific purposes outlined by law
  • We do not use or disclose sensitive personal information (for example, government identifying numbers, complete account credentials, racial or ethnic origin, religious or philosophical beliefs, union membership, content of mail, email and text messages not directed at us, genetic data or health, sex life or sexual orientation information) for purposes other than purposes that would continue to be allowable after the receipt of a limitation request, including to provide services to you
  • Third-party marketing opt out – direct us to not share your personal data with third parties for third parties’ direct marketing purposes
  • Object to processing – object to our processing of your personal information based on legitimate interests or for direct marketing purposes
  • Restriction of processing – request that we restrict or suspend the processing of your personal information in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to delete it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it
  • Withdraw your consent to the processing of your personal information if our processing is based on your consent (without affecting the lawfulness of any processing prior to your withdrawal of consent)
  • Non-discrimination – be free from unlawful discrimination for exercising your rights under applicable privacy law

Generally, we are the processor or service provider with respect to personal information obtained from or on behalf of our corporate Enterprise Clients. Please make any privacy requests directly to our corporate Enterprise Clients or third parties with respect to personal information in their control.

How to Exercise Your Personal Information Rights

To exercise the rights described above, you or your Authorized Agent (defined below) must send us a written request (via the method described below) that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected personal information, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may ask for information to verify your identity, such as name, phone number, email and address. We will only use personal information provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request promptly within the timeframes required by applicable privacy law (usually between 15 to 45 days depending on the type of Valid Request, with the right for us to extend the response time as necessary). We will not charge you a fee for making a Valid Request unless your Valid Request is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.

You may submit a Valid Request using the following method:

You may also authorize an agent (an “Authorized Agent“) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.

In some instances, we may not be able to honor your request. For example, we may not honor your request if we cannot verify your identity or if we cannot verify that you have the authority to make a request on behalf of another individual. We may not honor your request if we are not the controller of your personal information (for example, when our Enterprise Client is the controller and we are the processor or service provider for our Enterprise Client). Additionally, we may not honor your request where not required to do so under applicable privacy laws. For example, we may deny a deletion request if the information is necessary for us to provide our services to you or comply with our legal obligations. We may deny certain right to know requests made more than twice in a 12-month period or for information collected and disclosed more than 12 months ago. We will advise you in our response if we are not able to honor your request.

You have the right to appeal our decision to not honor your request or our refusal to take action on a request within a reasonable period of time by contacting us at the email listed above and clearly stating that the purpose of the contact is an “appeal of privacy rights.” Within 45 days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

The Right to Lodge a Complaint with a Supervisory Authority (EU, EEA and UK)

Subject to applicable privacy law, should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with your local data protection authority and/or competent supervisory authority. If you work or reside in a country that is a member of the European Union or that is in the European Economic Area, you may find the contact details for your appropriate data protection authority on this website: If you are a resident of the United Kingdom you may contact the UK supervisory authority, the Information Commissioner’s Office here:

4. Our Use of Cookies

Our Use of Cookies and Other Tracking Technology

Our website uses cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “cookies”) to gather data about visitors to our website, analyze trends and operate and improve our website and services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our website. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own cookies on your devices.

Do Not Track

Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. Our website is not currently configured to respond to Do Not Track signals or other mechanisms that provide users the ability to exercise choice regarding the collection of personal information about a user’s online activities over time and across third-party websites or online services.

Disable or Delete Cookies and Tracking Technology; Third-Party Cookies

Disable or Delete Cookies from Your Browser or Device

You can decide whether or not to accept certain cookies through your internet browser’s settings. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new cookie in a variety of ways. To explore what cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu.

You can also delete all cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the website and functionalities may not work.

Third-Party Cookies and Resources to Opt-Out of Cookies and Targeted Advertising

We allow third parties to set and collect cookies through our website. Please review such third parties’ privacy policies and other terms for information on their privacy practices and uses of personal information, including whether they use cookies to provide targeted and cross-contextual behavioral advertising and your options to opt-out.

We use the following third-party cookies (and may use others):

To make choices about targeted advertisements from participating third parties, including to opt-out of receiving targeted advertisements from participating third parties, please visit the Network Advertising Initiative at or the Digital Advertising Alliance at

To find out more information about cookies, including information about how to manage and delete cookies, please visit

5. Our Uses of Personal Information in the Last 12 Months

In the last 12 months, we have collected all of the categories of personal information in the above section called, Categories of Personal Information We Collect for our business purposes described in the above section called, Our Business Purposes for Collecting and Sharing Personal Information.

With respect to personal information in our control, we have disclosed the following categories of personal information to our affiliates, our vendors and third parties for marketing purposes for our and third parties’ direct marketing purposes in the last 12 months:

  • Identifiers, for example, real name, alias, postal address and email address
  • Personal Information under Ca. Civ. Code § 1798.80(e), for example, name, address, phone number and employment (employer and job title)
  • Professional or employment-related information, for example, employer and job title

We have not sold personal information or shared personal information for cross-contextual behavioral advertising (or targeted advertising) in the last 12 months.

6. Data Security and Processing

Security of Personal Information

We will maintain reasonable technical and organizational safeguards for the protection of the security and confidentiality of personal information from unauthorized access, use, disclosure or transfer. Despite our efforts to ensure security, we cannot guarantee or warrant that personal information will not be accessed, acquired, disclosed for an improper purpose, altered or destroyed by an unauthorized person or as a result of a breach of our security safeguards or those of our hosting provider or other vendors or service providers. We cannot ensure the security of any data transmitted to us over the internet. To the fullest extent permitted by applicable law, we accept no liability for any unintentional disclosure by us of personal information. Therefore, we urge you to take adequate precautions to protect personal information as well, including, without limitation, never sharing your account username or password.

International Transfer, Storage and Processing

We operate from the United States and the personal information we collect or receive is stored and processed in the United States. You consent to the transfer, processing and storage of personal information in the United States. You also consent to the transfer, processing and storage of personal information by us, our affiliated entities, our vendors or third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world subject to the provisions of this Privacy Policy.

If you are located in the European Economic Area or other regions with laws governing data collection and use that may differ from United States law, please note that we may transfer data, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of data to the United States or any other country in which we, our affiliates or vendors maintain facilities and the use and sharing of information about you as described in this Privacy Policy.

7. Changes and Amendments to Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we do, we will post the revised policy on our website with a new “Last Updated” date. We may, but are not required to, also provide you with notice of the amended Privacy Policy via any others means we consider reasonable, including, without limitation, email, posting on in our services, or updates to our services. Your continued use of our website or services or your provision of personal information to us following the posting of changes (or other notice we provide in our sole discretion) constitutes your acceptance of such changes and the Privacy Policy as amended. We may, but are not required to, also provide you with alternative means of accepting any changes to or amended version of this Privacy Policy. We encourage you to visit this page regularly for any changes.

8. Contact; Disability Access

Contact Us

You may contact us with questions, concerns, complaints or disputes related to this Privacy Policy and our privacy policies and practices.

OxyDial Inc

· Address: 325 Chestnut Street, Suite 800, Philadelphia, PA, 19106

· Phone: (844) OXY-DIAL

· Email:

Disability Access

If you have a disability, you may access this Privacy Policy in an alternative format by contacting us at:

· Email: